Engineering & Technology

Behavioural Agent Patterns - Designing AI Agents for High-Stakes Business Workflows

Date & Location
23 Sep
(
Wed
)
2026
15:30 - 16:00
Stage 2
Track
Engineering & Technology
Type
Talk
Language
English

About this Session

AI agents are moving beyond simple chatbots into complex decision-making systems. But how do you design agents that behave predictably, scale reliably, and actually solve real business problems?

This session explores practical architectural patterns for building production-ready AI agents, drawn from real-world implementation at a global scale. We'll cover:

  • Business Workflow Complexity: Create agents that can actually solve really complex problems and maintain context
  • Decision Trees vs. Dynamic Reasoning: When to use structured logic vs. letting LLMs decide
  • Error Recovery & Graceful Degradation: Agents that fail safely when they don't know something
  • Human-in-the-Loop Patterns: Seamless handoffs between AI and human experts

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