Christian is the co-founder of Float, a modern returns management platform trusted by top e-commerce brands across Europe. He leads commercial efforts at Float and specializes in e-commerce returns and the post-purchase customer journey.
25 Sep
10:45 - 11:15
Talk
E-Commerce
Intelligent e-commerce returns: Convert refunds into retained sales and build customer loyalty.
How to turn returns from a cost center to a profit center
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